1. Shipping Address

Customers must clearly mention the complete and accurate delivery address at the time of placing the order.
You may request a change in the shipping address before your order is dispatched. Once the shipping confirmation is sent, no changes can be made to the address.

2. Package Acceptance Guidelines

• Please do not accept a delivery if the box or packaging appears to be damaged or tampered with.
• Always check the contents of the package before signing the delivery receipt.
• In case of any issue, please refuse the delivery and contact our support team immediately.

3. Failed Delivery

If the recipient is not available at the time of delivery, the courier will make up to 3 attempts. After that, the product will be returned to us.
In such cases, the customer will bear the cost of re-shipping and handling.

4. Delivery Timeline

• All orders are shipped within 24–48 working hours after order confirmation.
• Delivery typically takes 3 to 7 business days, depending on the shipping location.

5. Shipping Charges

• We offer FREE shipping across most locations in India.
• However, for remote or specially serviced areas, actual courier charges may apply.

6. Shipping Partner

All our shipments are securely packed and shipped via trusted logistics partners. Orders are fully insured during transit.

7. Cash on Delivery (COD

• COD is available on orders above ₹500 and below ₹10,000.
• Please ensure the exact amount is ready at the time of delivery.
• COD availability may vary by location.

8. International Deliveries

• We ship internationally to select countries.
• International shipping rates and timelines vary based on destination and will be calculated at checkout.
• Any customs duties, taxes, or import charges applicable in the destination country are the responsibility of the customer.
• Delivery timelines for international orders typically range from 10 to 20 business days, depending on the destination and customs clearance.
• We use reputed international courier services to ensure safe and timely delivery.

Email Us for any international couriers : shreesaifashion011@gmail.com